Citizen Advice Service

What is the Citizen Advice Service?

The East Herts Citizens Advice Service, which includes several Bureaux in our towns, can help people sort out their legal, financial and other problems by providing free, independent and confidential advice.

It is managed by trained and local volunteers who can provide impartial advice to everyone on their rights and responsibilities. Local Bureaux receive money from local authorities, the Legal Services Commission, Lottery funds, primary care trusts, charitable trusts, private sector companies and individuals.

How can a Citizen Advice Bureau in East Herts Help you?

Local services in East Herts are equipped to deal with any issue, from anyone.

This includes problems surrounding:

Debt

Housing

Immigration

Benefits and Tax Credits

Employment

Advisors can provide advice through face-to-face, telephone and email services, and online via their self help website www.adviceguide.org.uk

They can also write letters and make phone calls to service providers on your behalf and can also refer you to specialist case workers if needed, who are able to represent people at court and tribunals.

Where can I find my local Bureau?

There are local Bureaux across East Herts and can provide advice sessions face to face and over the phone. A list of Bureaux along with details of their opening times and information on the service they provide can be found below. All Bureaux in East Herts have wheelchair and disability access.

Bishop’s Stortford

Advice Sessions
At Bishop’s Stortford you can now have a short introductory interview to help decide how you can be best advised.  Following this, you may then be asked to make an appointment.

74 South Street
Bishop’s Stortford
Hertfordshire
CM23 3AZ

Telephone: 03444 111 444

Local Web site: www.ehcas.org.uk

Map: Link to map

Opening Times:

Monday: 10:00 - 14:00
Tuesday: 10:00 - 14:00
Wednesday: 10:00 - 14:00
Thursday: 10:00 - 14:00
Friday: Closed

Telephone advice times
Unless indicated otherwise an adviser should be available to speak to you by phone though this may be for an introductory interview only to help decide how you can best be advised. You can call 08444 111 444 for advice during the following times.

Mon: 10.00 - 16.00
Tue: 10.00 - 16.00
Wed: 10.00 - 16.00
Thu: 10.00 - 16.00
Fri: 10.00 - 16.00

Ware

Advice sessions at Ware are available at:

Meade House
(car park behind the Ware Library)
85 High Street
Ware, SG12 9AD

Mon: 10:00 - 14:00 

Tue: 10:00 - 14:00

Thur: 10:00 - 14:00

Telephone: 03444 111 444

Local Web site: www.ehcas.org.uk

Map: Link to map 

Telephone advice times
Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.  Call 03444 111 444 for advice.

Mon: 10.00 - 16.00
Tue: 10.00 - 16.00
Wed: 10.00 - 16.00
Thu: 10.00 - 16.00
Fri: 10.00 - 16.00

Sawbridgeworth

Advice sessions are available at Sawbridgeworth on

Mondays: 10:00 - 12:00

The Council Officers Sayesbury Manor Bell Street

Sawbridgeworth

Hertfordshire

CM21 9AN

Opening Times
Mon: 10.00 - 12.00

Map: Link to map

Telephone: 03444 111 444

Buntingford

Advice sessions
At Buntingford you can now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Monday               10.00 - 16.00      

Tuesday               10.00 - 13.00      

Wednesday        10.00 - 13.00

 

The Manor House 21 High Street
BUNTINGFORD
Hertfordshire
SG9 9AB

Telephone: 03444 111 444

Web site: www.ehcas.org.uk

Map: Link to map

Telephone advice times
Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Mon: 10.00 - 16.00
Tue: 10.00 - 16.00
Wed: 10.00 - 16.00
Thu: 10.00 - 16.00
Fri: 10.00 - 16.00

For more information relating to Citizens Advice you can contact your local branch or visit the national website here http://www.citizensadvice.org.uk/

* This factsheet is by no means definitive, nor should it be relied upon as legal advice *