Big win for commuters with new rail deal

Mark Prisk MP has welcomed a £1billion investment in the Greater Anglia rail services, announced today by the Department for Transport.

"For over eighteen months I have been campaigning for more and faster trains, new carriages and a fairer compensation deal for my commuters when things go wrong. Today those demands have been met.” He said

“Under the new franchise deal we will see extra trains, all the old rolling stock will be replaced with new carriages, extra investment in our stations and fairer compensation for season ticket holders. This a real win for commuters across my constituency and along the whole of the West Anglia route."

He continued, “I will now be writing to Greater Anglia Abellio to seek an early meeting in September, to find out the details of how and when these improvements will be introduced to help my commuters."

The award of the new franchise from October is for nine years 

The new operator of the East Anglia franchise will invest heavily to improve services for passengers. This includes:

  • replacing the entire fleet with new trains within 4 years of the start of the franchise
  • increasing operational performance levels from 89.2% to 92.9% Public Performance Measure
  • 32,000 more seats on services arriving at London Liverpool Street in the morning peak
  • 1,144 additional weekday services
  • £9,795,000 of stations enhancements
  • smart ticketing on the entire network by 2019
  • controlled emission toilets by 1 January 2020
  • free Wi-Fi at stations and on trains

West Anglia

The benefits are:

  • new trains with free Wi-Fi from February 2019
  • 2 additional fast trains per hour off-peak: 1 train serving Bishops Stortford and 1 train serving Cambridge
  • Harlow Town and Bishops Stortford receive 9 trains per hour off peak
  • a new station at Cambridge North provided with at least 2 trains per hour throughout the day, one of which operates direct to and from Liverpool Street
  • 3 trains per hour between Liverpool Street and Hertford East (currently 2 trains per hour)
  • 1 additional evening peak service from Liverpool Street to Ely
  • a new 2 trains per hour STAR service between Stratford and Angel Road
  • improved journey times when new trains are rolled out
  • a customer service regime that encourages the franchisee to be more agile and innovative in the way in which they strive for operating and passenger excellence

The announcement from the Department for Transport can be found at: