GTR sets out plans for better rail service in 2018

Govia Thameslink have set out plans for improving the reliability and quality of the rail service for Hertford North passengers. It follows a passenger survey conducted by MP Mark Prisk which showed that poor reliability is the top concern. In a letter from GTR (see attached) to Mr Prisk the company has set out plans to:

  • Modernise track and signalling, to cut delays by 15% each year
  • Recruit more drivers
  • Introduce new Class 717s from the end of 2018.

Mr. Prisk said “I welcome these plans for next year to modernise both tracks and trains, to cut delays. The new rolling stock will replace the ageing carriages and so should be far more reliable. They will also be air conditioned and have more seats. However I want to make sure that the company keeps to its promises and will now be seeking a Meet the Managers meeting for passengers from Hertford North next Spring.


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GTR response to meeting with Mark Prisk MP.pdf 974.91 KB