Under the Equality Act, guide dog and other assistance dog owners have the right to enter most services, premises and vehicles with their dog.
However, 75% of assistance dog owners we surveyed have been refused access to a restaurant, shop or taxi.
The Guide Dogs for the Blind Association have found that, in a one-year period, 42% of assistance dog owners were refused entry to a taxi or minicab because of their dog. To fix this, they have launched the Access All Areas campaign, calling for targeted training for businesses and individuals, so this unjust practise can be stopped.
Mark Prisk MP said:
'It was great to chat with guide dog owners today and hear about their difficulties first-hand.
I was shocked at some of the reasons why visually impaired dog owners had been refused entry, with one owner of a black lab being refused a taxi ride because the driver thought only golden Labradors were legitimate guide dogs.
The lack of awareness and understanding in communities, and by businesses, is alarming.
That's why I’m backing the #AccessAllAreas campaign, which calls for Disability Equality Training for minicab and taxi drivers, to make them aware of the law and how better to support people with a visual impairment.'
You can find out more about the campaign